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Berkshire Technology: Faculty & Staff FAQs

Faculty and Staff Frequently Asked Questions (FAQ)

If you need software installed on your school-issued laptop, please go to this link and fill in the form completely.  Someone from the IT team will reach out to you with instructions on how to proceed.


Q.  If you are not getting audio (sound) from your computer when you are hooked up to another device (dock, TV, Projector, etc.) you may need to change the Audio Source.

A.  Watch this VIDEO to see how you can change and check your audio Source.

Q.  Why are my assignments not showing across classes in Veracross when I click to add to all sections?


A.  This occurs when the dates of the assignment are outside of the actual marking period dates.  If you add an assignment early, make sure the assigned and due dates are within the dates of the marking period you are assigning it to.  If you have already assigned incorrect dates, you will need to delete the assignment and recreate it with the correct dates and then tell it to add to all sections.